Baldor, a manufacturer of industrial electric motors and mechanical power transmission products has adopted Vendor Managed Inventory (VMI) program, a solution developed by Datalliance VMI platform. This collaboration integrates both sales and customers in one single window to support sales of its mechanical products....  more>>
Monday, August 31, 2015
Nextiva, a cloud based Communication Company, declared the release of a new app in collaboration with Zendesk,a cloud based customer service software company. ...  more>>
Wednesday, September 2, 2015
DataHero, a provider of self-service cloud BI, announced support for a newly released formation between Zendesk and HubSpot. DataHero will now generate insight across the entire customer sales cycle and customer support processes, by enabling offered and sales professionals to simply beget information visualizations, analytics and dashboards....  more>>
Thursday, September 24, 2015
Aspect Software, a provider of cloud-based, fully-integrated consumer engagement, workforce optimization and back-office solutions announces important customer and agent experience enhancements to Zipwire....  more>>
Friday, September 25, 2015
Sigma Software is proud to host the first panel discussion at the upcoming MVNOs Industry Summit in Dallas, Texas on November 18 – 19, 2015. This event is one of the largest summits for MVNOs, MVNEs, MNOs and telecom solution providers. ...  more>>
Monday, September 28, 2015
The Seibels Bruce Group introduces GuideWire ClaimCenter as their new claims management system. Seibels has also selected GuideWire’s Claim Portal for Policyholder and Claim Portal for Vendors as their claims functions. ...  more>>
Thursday, January 7, 2016
In order to accelerate customer engagement in an enterprise, Verint Systems has come up with its Enterprise Feedback Management (EFM) solution with multi channel surveying for capturing customer input across web, telephone and mobile channels....  more>>
Friday, October 30, 2015
It is always interesting to hear companies either lament or extoll their Customer Experience. The interesting thing that comes out is that seldom do the differing parties agree on what constitutes a “good” customer experience....  more>>
Thursday, November 19, 2015
Customers are arguably the most important asset to a company. In many cases, the size of a customer database has a direct influence on the overall valuation of a business....  more>>
Thursday, November 19, 2015
How likely is it that you would recommend [brand] to a friend or colleague? How many times are you asked that a week? ...  more>>
Thursday, November 19, 2015
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