How Recent Technology Developments and Transformation in Healthcare...
Katrina Schiedemeyer, Customer Quailty Analyst, Oshkosh Corporation
What Patients want?
CJulio J Hernandez, Global Customer COE Lead, KPMG
Digital Customer Experience: Ama's Rx For Growth
Todd Unger, Chief Experience Officer & Senior Vice President, Physician Engagement, American Medical Association
Why Service Centers Need Not Fear AI: How to Play the Field to...
Lee Farrell, VP, Engineering Services and Solutions Division, Business Imaging Solutions Group, Canon U.S.A., Inc. [NYSE:CAJ]
Transforming Healthcare with Data Lakes and Warehouses
Christina Brandon, Corporate Director of Quality and Performance Improvement, Meridian Health Plan
Why an Integration of Digital+Human Customer Experience...
Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises [NASDAQ:SYKE]
Confronting Customer-Centric Approach
Lynn LaRocca, SVP & Chief Experience Officer, The New York Racing Association
The Intersection of Technology and Customer...
Claudine Bianchi, CMO, ClickSoftware
Still Struggling With Instagram Marketing? Here...
Maria Jones, Internet Entrepreneur, Gramista
Creating a Community of Happy Members
Christina Brandon, Director of Quality and Performance Improvement, Meridian Health Plan
How to Stay Customer Centric Through...
Matt Zurcher, SVP of Customer Care, HomeAdvisor
Shhhh! Customer Listening in Progress
David Mingle, General Director, Customer Experience, General Motors [NYSE: GM]
Connecting People and Technology to Deliver the...
Bill Schimikowski, VP, Customer Experience, Fidelity Investments
How Customer Experience is Getting in the Way...
Yasminka Nemet, Chief Marketing and CCO, MV Transportation
Forget Acquisition; Win Your Current Customers...
Charles Rosenblatt, CCO, Hyperwallet Systems
