The Right Way to Understand Customer Behavior Through Data
Rush Blevins, Chief Information Officer, Flagship Credit Acceptance
Digitization Before And After A Global Pandemic
Les Ottolenghi, EVP & CIO, Caesars Entertainment Corporation
Service Driven Technology
John Sadowski, Executive Vice President & CIO, Sandy Spring Bank [NASDAQ:SASR]
An ideal Gateway to Bring Brands Closer to the Customers
Christopher Higgins, CIO, Technology Delivery and Infrastructure Services, U.S. Bank [NYSE:USB]
Reshaping Customer Management
Tom Grounds, CIO, Dillon Gage Metals
FizTrade: A Customer Experience Management Case Study
Miguel Gamino, CIO & Executive Director-Department of Technology, City and County of San Francisco
A Tale of Two Service Experiences
Alvina Antar, CIO, Zuora
Being Your Best Reference Account: 4 Questions...
Joseph Santamaria, CIO, PSEG [NYSE: PEG]
Meeting the Changing Needs of Customers
Jiunn Tan, CIO, Ascend One
Transforming Customer Experience with...
Arnold Leap, CIO, 1-800-Flowers.com
Optimized Customer Experience through Technology
Chad Cardenas, Chief Innovation Officer, Trace3
Focus on People and Processes: Unorthodox...
Onyeka Nchege, CIO, Interstate Batteries
Why Your Culture Might Hold Your Team Back -...
Matthew Kravitz, CIO, DTT Surveillance
NPS 2.0 - Heed What They Do, Not What They Say
Elvis Cernjul, CIO & VP of Operations, Miche
Customer Experience: Today's Differentiator
Scott Anderson, VP, Operations & CIO, PharmaCentra
