Service Driven Technology
Les Ottolenghi, EVP and CIO for Caesars Entertainment
An ideal Gateway to Bring Brands Closer to the Customers
John Sadowski, Executive Vice President & CIO, Sandy Spring Bank [NASDAQ:SASR]
Reshaping Customer Management
Christopher Higgins, CIO, Technology Delivery and Infrastructure Services, U.S. Bank [NYSE:USB]
FizTrade: A Customer Experience Management Case Study
Tom Grounds, CIO, Dillon Gage Metals
A Tale of Two Service Experiences
Miguel Gamino, CIO & Executive Director-Department of Technology, City and County of San Francisco
Being Your Best Reference Account: 4 Questions Every CIO...
Alvina Antar, CIO, Zuora
Customer Engagement Management and Technology
Manuel Bautista, CIO, Harvard Maintenance
Meeting the Changing Needs of Customers
Joseph Santamaria, CIO, PSEG [NYSE: PEG]
Transforming Customer Experience with...
Jiunn Tan, CIO, Ascend One
Optimized Customer Experience through Technology
Arnold Leap, CIO, 1-800-Flowers.com
Focus on People and Processes: Unorthodox...
Chad Cardenas, Chief Innovation Officer, Trace3
Why Your Culture Might Hold Your Team Back -...
Onyeka Nchege, CIO, Interstate Batteries
NPS 2.0 - Heed What They Do, Not What They Say
Matthew Kravitz, CIO, DTT Surveillance
Customer Experience: Today's Differentiator
Elvis Cernjul, CIO & VP of Operations, Miche
Customer's Experience versus Company's Experience
Scott Anderson, VP, Operations & CIO, PharmaCentra
