The State of Delaware is leveraging a lot of new technologies including cloud, social media, mobile apps and tablets....  more>>
Tuesday, January 28, 2014
Verint Systems Inc., provider of Actionable Intelligent solutions, announced about an extended investment of a U.S. based healthcare company in their Customer Engagement Optimization Solutions....  more>>
Thursday, April 21, 2016
NGDATA, the customer experience management solutions company has announced collaboration with Zementis to deliver real time execution of predictive analytical models....  more>>
Tuesday, March 15, 2016
To retain and grow their businesses, financial institutions are increasingly forced to address the needs of a more mobile-centric customer. ...  more>>
Tuesday, February 24, 2015
eKomi ‘The Feedback Company’ recently revealed that it has acquired the online reputation management venture Reputami. ...  more>>
Tuesday, March 15, 2016
OpinionLab, a provider of continuous Voice of Customer (VoC) listening solutions for enterprises, announces best practices developed specifically to help brands consistently engage with their customers across multiple channels....  more>>
Monday, August 17, 2015
Clarabridge, a provider of Customer Experience Management (CEM) solutions, adds the new Clarabridge 7 to its customer intelligence platform. The new solution provides enterprises with feedback data ...  more>>
Monday, August 17, 2015
Amdocs, provider of customers experience solutions (CES) software, has unveiled the latest version of its product, called v9.3....  more>>
Monday, August 17, 2015
Genesys has introduced an advanced level of Genesys Customer Experience Platform, which offers organizations to harmonize and manage multimodal omnichannel journeys and interactions that are personalized to every customer....  more>>
Monday, August 17, 2015
Satmetrix, a provider of customer experience management software, announces the release of next generation of Satmetrix NPX....  more>>
Monday, August 17, 2015
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